To install the agent, you must be an administrator of Active Directory. If the computer does not have the agent installed, you are prompted to install it when you try to connect. The agent controls the communication between the technician's computer and the end user's computer. The computer you are connecting to must have the Dameware client service agent installed on it. This topic describes how to use Dameware Mini Remote Control to connect to a user internal to your network. This topic applies to both Remote Support and Mini Remote Control.

View All Application Management ProductsĬonnect to an internal computer using Dameware Mini Remote Control.

View All IT Service Management Products.

Customer Success with the SolarWinds Support Community.

Installing Server & Application Monitor.

How to Install NPM and Other Orion Platform Products.

Upgrading From the Orion Platform 2016.1 to 2019.4.

Upgrading Your Orion Platform Deployment Using Microsoft Azure.

Upgrading Isn't as Daunting as You May Think.SolarWinds Certified Professional Program.Website - DameWare Remote Support 10.0.0. Photos, Logos, employee ID, etc.) are all supported.

Management of objects such as OUs (Organizational Units), Containers, Users, Groups, Contacts, Computers, & Shares, as well as attributes that are not available within Microsoft's MMC (i.e. Most all of the standard utilities are included within DRS's powerful Explorer-style interface, many of which have been greatly enhanced to provide superior performance, added functionality, and ease of use.ĭRS also contains custom NT tools including the DameWare Mini Remote Control program and the Exporter, and also supports the use of standard shell property pages and shell context menus.ĭRS also contains a powerful Active Directory Object Browser, and extensive Active Directory functionality for retrieving, searching, and filtering of all AD Objects & attributes. DameWare Remote Support (DRS) is an enterprise system management application for your operating system which allows Administrators to go beyond the limitations of Microsoft's Management Console (MMC).ĭRS provides an integrated collection of Microsoft Windows NT administration utilities, incorporated within a 'easy to use' centralized interface for remote management of Windows Servers and Workstations.

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