For Grandstream use the *86 DTMF code to access voicemail.Īll certified Poly, Yealink, Cisco, AudioCodes and Grandstream models.Do not set your outbound caller ID using the phone's interface. Note: You must set your outbound caller ID using keys and positions settings in the Zoom web portal. *: Submit a request to Zoom Support to enable this feature.Check mark icon (✔): All certified models for the brand are supported.Click the embedded link to view a list of supported models. Partial: Only some models support the feature.Model series name (for example, VVX): All models in the series support the feature, unless the table states (partial) after the series name.

The following table compares phone feature across certified models.

Comparison of supported desk phone features by brand Note: If you have provisioned desk phone set up as a common area phone, some desk phone features will be limited. Provisioned desk phone assigned to a phone user.

Prerequisites for using support desk phone features Call monitoring for shared line groups (listen, whisper, barge, take over, conference barge).Call monitoring for shared line appearance (listen, whisper, barge, take over).Call monitoring for call queues (listen, whisper, barge, take over).Call monitoring (listen, whisper, barge, take over).Notes for features with partial support.Comparison of supported desk phone features by brand.For supported features on Zoom clients/apps and Zoom Phone Appliances, see the Zoom Phone client features comparison article.

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